Privacy Policy

Last updated: July 2026

Select Gift Boxes Inc ("we", "our", or "us") operates selectgiftboxes.com. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, upload a photo for personalization, or contact our support team.

Information we collect

We collect information you provide directly, including your name, email address, shipping address, billing details, order information, uploaded personalization photos, engraving text, and messages you send through email or contact forms.

We may also collect device, browser, IP address, cookie, and website usage information to help operate our store, prevent fraud, improve the shopping experience, and understand site performance.

How we use your information

To process and fulfill your orders.
To review uploaded photos before production and contact you if a better image is needed.
To prepare personalized 3D crystal gifts and matching crystal photo necklaces.
To send order confirmations, delivery updates, and support responses.
To help prevent fraud, secure our website, and comply with legal obligations.
To improve our website, products, and customer support.

Photo uploads and personalization

Photos and personalization details you submit are used to prepare your custom crystal order. We use this information only as needed to review your image, prepare the engraving layout, produce your personalized gift, provide support, and maintain order records.

Sharing your information

We do not sell your personal information. We may share information with trusted service providers that help us operate our store, process payments, fulfill orders, deliver packages, provide customer support, prevent fraud, or run our website. These providers are only given information needed to perform their services.

Cookies

Our website uses cookies and similar technologies to operate the store, remember preferences, analyze traffic, and improve your experience. You can adjust cookie settings in your browser, but some site features may not work correctly if cookies are disabled.

Data security and retention

We use reasonable safeguards to protect personal information. No online transmission or storage system can be guaranteed completely secure. We retain order and support information for as long as needed to provide service, resolve disputes, comply with legal obligations, and maintain business records.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, or limit certain uses of your personal information. To make a privacy request, contact us at support@selectgiftboxes.com. You may also visit our Your Privacy Choices page when available.

Contact us

If you have questions about this Privacy Policy, contact us at support@selectgiftboxes.com.

Select Gift Boxes Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States

Business Information

Select Gift Boxes Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@selectgiftboxes.com

Need help?

Frequently Asked Questions

Browse common questions below. For order support, email support@selectgiftboxes.com and include your order number when available.

Order

What is included with my crystal order?

Each personalized crystal gift includes a personalized 4K Ultra HD 3D inner-engraved crystal, a free matching handmade crystal photo necklace, gift-ready protective packaging, a thank-you card, a crystal cleaning cloth, photo review before production, and tracked air shipping.

How long does delivery take?

After payment, photo review, 3D design, and production of your main crystal and free matching crystal photo necklace usually take 4-6 business days. After your order ships, tracked delivery within the United States and Canada usually takes 3-7 business days. Most U.S. and Canada orders arrive within 7-12 business days after payment. International delivery usually takes 10-15 business days after shipment, depending on destination, customs review, and carrier conditions.

Can I order personalized crystals in bulk?

Yes. For client appreciation, employee gifts, or small business gifting, contact us at support@selectgiftboxes.com with your quantity, timing, and any branding needs. We will review the request and suggest practical options.

What is your return policy?

Because personalized crystal gifts are custom made, they are not eligible for standard returns or exchanges. If your order arrives damaged, defective, incorrect, or has a production issue, contact us within 30 days of delivery with your order number and clear photos. We will review the issue and may offer a replacement, remake, or refund depending on the case.

What payment methods do you accept?

We accept major credit cards and trusted express checkout options shown at checkout, such as Shop Pay, Apple Pay, Google Pay, and PayPal when available.

SHIPPING OPTIONS AT CHECKOUT

Available delivery options and estimated costs are shown at checkout.

ORDER SUPPORT

Need help with your order? Contact us and we’ll review the next step.

PHOTO REVIEW BEFORE PRODUCTION

We review your image before engraving and contact you if a better photo is needed.

SECURE PAYMENTS

Secure checkout with trusted payment options.